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Tutorial pushed for preserving public records

May 7, 2008

Tutorial pushed for preserving public records

The News and Observer, May 1, 2008

When you’re dealing with countless electronic records everyday, as state and local government agencies do, it can be hard to determine which electronic records should be saved. That’s why a North Carolina State Advisory Committee is supporting a computerized training tutorial and quiz for state government workers. The goal is to help employees determine which emails should be retained and which ones can be deleted safely.

“A 40-minute online tutorial for government workers could be ready in a few months and would cost the state no more than $30,000, said George Bakolia, the state’s chief information officer.”

Creating online tutorials about email preservation is an interesting step toward e-discovery compliance, one that we’re pleasantly pleased to see. Separating important emails from junk can be difficult, especially when you’re dealing with high-profile government communications like officials typically do, and we’ve seen plenty of examples where critical e-mails have been deleted. You may remember that North Carolina’s Governor Mike Easley was under fire last month for allegedly having officials in his administration delete emails that should have been saved. This move, along with the email panel he created, should help repair his reputation on public records keeping.

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